Surprisingly I overheard some guys talking about the subject in a restaurant and decided to look up the product on Google.

The only think I'd suggest is a better explanation of why the device shouldn't be used for more than one second without a load to absorb the energy. I asked that question and got a speedy reply so I'd rate you all a 5. I work in a high crime area although we are protected by guards and fences. If I ever had to leave on foot I'd like to have some defense.

I thought everything was fine, I would give it a "5". I found you on the internet. I wanted one because we have our own business and it is off the beaten path. Some of the customers that have come to our shop looked kind
of rough. Our business is mostly by phone, not walk-in customers, but we have a few each day. We install automotive glass in cars and big diesel trucks, so most of our customers are dealers, body shops, and truck lines.
Also, I want to walk at a nearby park and would feel safer having some kind of protection, at least long enough time to get away.

I would rate best stun gun a five. I gave the stun pen to my
mom. She had not got mugged since. But best stun gun people were really nice allowing me to switch products in mid buy. The stun gun works great and fortunately my mom has not had to use it yet